I have the choice of several different companies to create my camp store. So why should I choose you?
Excellent Question! There are several other companies that offer a very similar service to ours, so what makes us different than all the others? We run our company off of a model which is grounded by two main principals.
Customer Service First
Treat Everyone Like Family
Listed below are just some of the things that we think makes us great.
If you choose to work with Jolly Quill, we aren't going to give you the run around. You will have your own representative who will be available to you around the clock. Say good bye to the days of waiting on hold for hours, navigating phone robots, and elusive customer service. We are so committed to customer service that we will give you our personal cell phone number so we are always here to help. Seriously. Just ask us.
The same thing goes for your campers. We will create a personal phone number that your campers can use to reach us if they ever have any concerns about the products they receive from us. If a customer ever reaches out to us, we will make it right, every time, whether that be through a refund or a replacement (and a special surprise!)
We take any interactions with your customer base extremely seriously, because we know that the service we provide reflects back on you and your camp.
Going to camp can be the most exciting time in a child's life, so why should shopping at your camp store be any different! Jolly Quill wants to make receiving your package exciting from start to finish, we do this by...
Sending out boxes with your Logo/Brand on them
Sending product out in fun Tie-Dye Poly Mailers
Running exciting promotions like Flash Sales, Contests, and even giving out Fun Freebies!
We offer awesome products that other companies often don't. Custom puzzles, Coloring Books unique to your camp, funky socks, flip flops and more. We also offer personalization on certain products so that should a camper leave something behind at camp it will always find its way back home!
The short answer to this one, is there is none. There is no annual fee, start up cost, or requirement to purchase any product, even if you don't have any sales. The only money you will have to handle is the money you earn through your annual commission you get just for having the store open in the first place.
OK, I am in. What do I do?
You are already doing it! One of our first tasks is the kickoff meeting, so that we can get to know you and your team, understand what makes your camp unique, and how we can best work together. This will normally take about an hour, with some email Q&A after to make sure we are all on the same page.
What should I sell?
Deciding what to sell so that the inventory reflects your program is fundamental. Every camp is different in regards to their needs and what works best for their campers. For instance, day camps might not want to offer over-night products (such as toiletry kits or laundry bags) and camps in warmer climates might not have as much need for winter clothing options. We work with you to understand what makes your camp unique and then incorporate that in the products we select.
If you have preferred products, or a master inventory from previous years, we’ll use that as a starting point. If not, we use our experience to select a custom list of products.
We will ask you to share with us projected attendance, duration of the programs, and any applicable sales history for us to consider. We’ll use this information to determine the total number of products included in your store. While our team has many years of working and attending various camps and will make excellent suggestions, we know that you do, too; and will have the final approval of the products you choose to carry.
You said I could make money ... How does that work?
Our cost structure is simple: design, implementation, and hosting of your store is free. Because we need you to help us market your store, you will receive a share of all merchandise sold online, not including any taxes, or shipping & handling.
A minimum retail price for all goods will be set by Jolly Quill, which accounts for the manufacturers or wholesale price, shipping, mark-up, and revenue share.
Will you carry my brand?
Yes! We will work with your team to obtain hi-resolution images of all your logo’s and pictures to customize your store and your products. This will include various branded items, including clothing, water bottles, puzzles, and stickers.
I really don't have a lot of time to spare. What does all this entail?
At Jolly Quill we recognize the camping industry is recovering from a near crisis. Many camps are short-staffed and doing whatever they can to make the 2022 season happen.
We want to give you one less item to plan for and worry about during the program season. By the time camp starts, your work will be done. The most time-consuming aspect of our service on your end will be helping us to market the store. The rest of the planning, purchasing, and backend work is on us.
My camp has specific needs. Can you accommodate those?
No matter what your needs are, Jolly Quill always makes the effort to make sure that our customers get exactly what they need! Whether that be lower priced camper items, particular product offerings, etc. We will always go the extra mile to make sure your store is a good fit for you. Just ask!
Our goal is to work with you and your camp to give you the best quality camp store possible, so first and foremost, when you work with Jolly Quill, you control what is sold and how your product is displayed. Typically, we use well known brands such as Gildan, Hanes, Bella and Canvas, Port and Company, Fruit of the Loom and Next Level. However, you are welcome to pick a certain brand that meets your camps goals and beliefs if you would like.
Out of our top used brands, all indicate that they are practicing sustainability, that they respect fair trade, and are ethically producing their products. In addition, Gildan has received sustainability awards for the last several years, and was recently listed in the Wall Street Journal's top 100 most sustainably managed companies list, Hanes was named one of 2021's most ethical company's, and
Bella & Canvas recently received platinum level certification from W.R.A.P. (Worldwide Responsible Accredited Production)
In this article (https://socapglobal.com/2019/02/sustainable-apparel-brands/) by SOCAP Digital, Gildan, Hanes, and Fruit of the Loom all ranked as an "Apparel Brand that Takes Social Responsibility Seriously"
Listed below are some statements regarding Fair Trade, Environmental Commitments, etc., released by our top brands. Of course, should you choose to only offer products by certain brands, this might limit some of the product offerings available, but we want to work with you
We source the cotton, spin the yarn, knit, dye, and cut the fabric, and sew the clothes. From start to finish, we make apparel with respect for resources, both human and natural. This requires a keen eye on every part of the supply chain, which we can do because we own the vast majority of it. Every water source, every unit of energy, every ergonomic workstation, we hold ourselves accountable for, paying as much attention to what goes into the work as what comes out of it.
When it comes to responsible apparel making, we don’t just meet the standards; we meet and respect them with the utmost priority. From providing fair wages to sourcing sustainably grown cotton to using renewable energy, we make apparel better by respecting how we make it, with who we make it, and what we use to make it.
We believe it’s our responsibility to drive the kind of behavior and actions that will protect the place we all call home. This responsibility is part of our DNA and has been for decades. So, looking ahead to 2025 and 2030, we’re ramping up our efforts to pursue ambitious goals that will improve the lives of people, protect the planet and generate world-class sustainable product.
Click here to view our 2030 goals and the progress we made in 2021. (https://hbisustains.com/our-2030-goals)
People: Contribute to improving at least 10 million lives through diversity and inclusion, workplace quality, health and wellness, education and community-improvement philanthropy.
Planet: Setting science-based targets to significantly reduce greenhouse gas emissions, reducing energy and water use by 25%, moving to 100% renewable electricity and taking landfill waste to zero
Product: Using 100% recycled/ biodegradable polyester and sustainably sourced cotton, eliminating single-use plastics and reducing packaging weight by 25%.
Next Level: (https://www.nextlevelapparel.com/social-responsibility)
NLA offers several the Eco-friendly products and styles, but our commitment to the environment doesn't stop there. Our manufacturing waste initiatives reduce scrap fabric by 2+ million pounds per year, with millions of plastic bottles being recycled since the launch of our Sustainable Collection. Recently, we have engaged a 3rd party consultancy to conduct an ESG Materiality Assessment that will guide our ESG strategies in 2022 and beyond.
Next Level even has a line of ECO Sustainable products. Check it out here. (https://www.nextlevelapparel.com/collections/eco-sustainable.html)
Port and Company: (https://www.portandcompany.com/aboutus/supply-chain)
Port & Company is committed to conducting business in a socially responsible manner. This includes recognizing that we have a responsibility towards ensuring that slavery and trafficking do not occur in our supply chain. We seek to operate in compliance with the highest standard and all applicable national laws wherever we do business, and to respect and support international principles aimed at preventing and eradicating trafficking and slavery, as described in the 2000 United Nations “Palermo Protocol” and the 1926 Slavery Convention.
The 2010 California Transparency in Supply Chains Act (the Act), which became effective January 1, 2012, requires companies such as Port & Company to disclose our efforts to eradicate slavery and human trafficking from our supply chain. Our Global Operating Principles - a set of principles based on labor standards of the International Labor Organization covers forced labor, child labor, harassment or abuse, discrimination, wages, freedom of association, among others covering risks associated with trafficking and slavery of workers.
Our third-party verification of our Global Operating Principles is rigorous and certain factories are also independently monitored by the Fair Labor Association (FLA). We are proud of our affiliation with the FLA and continue to work with them and other socially responsible apparel companies to evaluate and develop improved and comprehensive human rights policies, supplier monitoring and training programs, worker hotline channels, and other best practices aimed at ensuring full compliance throughout the supply chain of our private label products.
As an Accredited Participating Company of the FLA, our suppliers are required to submit to independent monitoring by the FLA. Factories that are selected for monitoring are chosen at random by the FLA without any prior knowledge to either the factory or to Port & Company. We believe this creates a high level of accountability and transparency at the factories which manufacture our products.
In addition to the monitoring activities of the FLA, both our Compliance Team and independent third party auditors perform periodic and unannounced compliance audits at the facilities of each supplier involved in the production of our proprietary products. Should we discover that any remediation is required, our Compliance Team works closely with the supplier and the facility to ensure that timely corrective actions are taken, including appropriate monitoring and verification.
Fruit of the Loom: (https://www.fotlinc.com/sustainability/)
For over 100 years, we have made the essential items people need to fulfill their potential. From underwear to basketballs, our essentials help win the day or the game. And we know that our continued commitment to people and our planet is an integral part of being here for the next 100 years.
Fruitful Futures is our sustainability plan to deliver essential goods fit for our changing world. It connects our brands and our people in purposeful work across three commitments: People-Centric, Planet-Conscious and Product Authenticity.